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Startup Guides
Compatible reading devices and applications
Audiobooks
FAQ
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E-reading Devices and Apps
Look-and-Feel and Accessibility
Formats and Collections
Audiobook
Loans
The platform is telling me that I have a hold now available for loan, but I am not able to download the ebook.
How many ebooks can I have out and on hold at one time?
How long is the lending period for a borrowed ebook?
I downloaded an ebook twice, and now, two copies of it appear in my library. Do they count for two different loans?
Why do I have to wait for a copy to be available to borrow it? Since the ebook is a digital file, couldn't it be loaned to multiple patrons at a time?
Why do I receive an email when I borrow a book from the platform?
Can I borrow books from anywhere, or do I have to be at my library?
Can I borrow the platform's ebooks from outside the country?
Can I borrow ebooks directly from my e-reader?
Can I renew my loan?
What is a time-limited ebook?
If I haven't finished the book when my loan is over, can I check it out again?
Do I need to be connected to the Internet to read a borrowed ebook?
Common problems
Holds and returns
ByteBooks ID and DRM
General conditions
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Can I borrow books from anywhere, or do I have to be at my library?
